When your furnace stops working in the middle of winter, panic can set in quickly. The cold air starts creeping through your house, and you’re suddenly asking yourself, “who to call for furnace repair?” Don’t worry – you’re not alone in this situation. Thousands of homeowners face the same problem every year, especially during those chilly months when heating systems work overtime.
Finding the right professional to fix your furnace doesn’t have to be complicated. However, making the wrong choice can cost you hundreds of extra dollars or leave you shivering for days. That’s why we’re here to walk you through everything you need to know about selecting the best heating contractor for your needs.
Understanding When You Need Professional Help for Furnace Repair
Before you start searching for who to call for furnace repair, you need to recognize the warning signs that your heating system needs professional attention. Many homeowners wait too long, thinking they can fix the problem themselves or hoping it will magically resolve on its own.
Your furnace might be telling you it needs help through several clear signals:
- Strange noises – Banging, rattling, squealing, or grinding sounds that weren’t there before. Each type of noise often points to a specific problem that requires different repair approaches.
- Temperature inconsistencies – If some rooms feel like the Arctic while others feel comfortable, your furnace isn’t distributing heat properly. This problem can stem from various issues, including blocked vents or failing components.
- Rising energy bills – An inefficient system burns more fuel or uses more electricity without increased usage patterns. When you notice these spikes, it’s time to consider professional repair services.
- Strange smells – Gas odors or burning scents require immediate professional attention. These odors can indicate dangerous conditions that put your family’s safety at risk.

Types of Professionals Who Handle Furnace Repairs
Several types of professionals can help when you’re wondering who to call for furnace repair. Understanding the differences between these service providers will help you make the best choice for your specific situation.
HVAC Contractors represent the most comprehensive option for furnace repairs. These professionals specialize in heating, ventilation, and air conditioning systems. They carry licenses, insurance, and certifications that demonstrate their expertise in handling complex heating system problems. HVAC contractors can diagnose issues accurately, order necessary parts, and complete repairs safely.
General Handymen sometimes offer furnace repair services, but their expertise varies significantly. While they might handle simple maintenance tasks, complex repairs often require specialized knowledge that general handymen don’t possess. Choosing a handyman for serious furnace problems can sometimes create more issues than it solves.
Plumbers also work on certain types of heating systems, particularly those connected to boiler systems. However, most modern furnaces require electrical and gas expertise that extends beyond typical plumbing knowledge. Always verify that any professional you consider has experience with your specific furnace type.
What to Look for When Choosing a Furnace Repair Company
Selecting the right company requires more than just picking the first name you find online. Smart homeowners evaluate several important factors before deciding who to call for furnace repair services.
Here’s what you should prioritize:
- Proper licensing and insurance – Licensed contractors have met state requirements for training and competency in HVAC work. Insurance protects you from liability if accidents occur during repairs.
- Experience with your furnace brand – Different manufacturers use various technologies and components. A contractor familiar with your system can diagnose problems faster and complete repairs more efficiently.
- Customer reviews and references – Check online review platforms, but also ask for recent customer references you can contact directly. Happy customers usually don’t mind sharing their experiences.
- Response times – Some companies offer emergency services, while others only work during regular business hours. Consider your needs and choose a contractor whose availability matches your requirements.
- Transparent pricing – Reputable contractors provide detailed estimates before starting work. They explain what needs repair, why it’s necessary, and how much each component costs.
Red Flags to Avoid When Selecting Repair Services
Knowing what to avoid is just as important as knowing what to look for when determining who to call for furnace repair. Several warning signs can help you identify contractors who might not provide quality service:
- Door-to-door solicitation – Legitimate contractors rarely need to knock on doors looking for work. These individuals often use high-pressure tactics and may not have proper licensing.
- Extremely low prices – Quality repairs require proper parts, adequate time, and skilled labor. Companies offering prices significantly below market rates may use inferior parts or inexperienced technicians.
- Requests for full payment upfront – Professional contractors typically require small deposits for expensive parts but never demand complete payment before work begins.
- Lack of written estimates – Professional companies always provide detailed written documentation of work to be performed, parts to be used, and total costs involved.
Local vs. National Companies: Making the Right Choice
When deciding who to call for furnace repair, you’ll often choose between local contractors and national service chains. Both options offer advantages worth considering.
Local contractors often provide more personalized service and competitive pricing. They depend on community reputation for future business, so they typically work harder to satisfy customers. Response times from local contractors can be faster, especially during busy seasons.
National chains offer standardized service procedures and often have extensive parts inventories. However, their pricing typically runs higher due to franchise fees and corporate overhead costs. Some national companies use subcontractors rather than employees, which can create inconsistent service quality.
At Duggan’s AC & Heating, we combine the best aspects of local service with professional standards. Our team knows the unique challenges that homeowners in the New Orleans area face, from high humidity affecting system performance to older homes requiring specialized expertise.
Questions to Ask Before Hiring Someone
Preparing the right questions helps you evaluate contractors effectively when you’re researching who to call for furnace repair:
- Are you licensed and insured?
- How much experience do you have with my furnace brand?
- What warranty do you provide on parts and labor?
- Can you provide references from recent customers?
- What’s your pricing structure and payment terms?
These questions can reveal important information about a company’s qualifications and reliability. Quality contractors welcome these inquiries and provide clear, detailed answers.
Understanding Furnace Repair Costs and Pricing
Repair costs vary widely depending on the problem’s complexity and your furnace’s age. Understanding typical pricing helps you budget appropriately and recognize fair estimates:
- Simple repairs (filter replacement, sensor cleaning) – $100 to $300
- Component replacements (blower motors, gas valves) – $300 to $800
- Major repairs (heat exchangers, electrical systems) – $800 to $2,000+
Geographic location affects pricing significantly. Emergency service calls during nights, weekends, or holidays usually include premium charges that can add $100 to $300 to your total bill.
When to Repair vs. Replace Your Furnace
Sometimes the question isn’t who to call for furnace repair but whether repair makes financial sense compared to replacement. Several factors help guide this decision:
Consider replacement if:
- Your furnace is over 15 years old
- You’re calling for repairs multiple times per year
- Repair costs exceed 50% of replacement value
- Safety concerns exist (cracked heat exchanger, gas leaks)
Energy efficiency considerations also matter. Older furnaces operate at 60% to 80% efficiency, while modern systems achieve 90% to 98% efficiency ratings. The energy savings from a new system can offset replacement costs over time.
Emergency Situations and After-Hours Service
Some furnace problems require immediate professional attention regardless of the time. Recognizing these emergency situations helps you determine when to immediately call for who to call for furnace repair services:
- Gas odors – Natural gas leaks can create explosion risks, making immediate evacuation and professional service necessary.
- Carbon monoxide alarms – This deadly gas can result from faulty furnace operation. Leave your home immediately and call professionals.
- Complete heating failure during extreme cold – This can create dangerous conditions for vulnerable family members.
- Electrical problems – Sparks, burning smells, or repeatedly tripped circuit breakers need immediate professional evaluation.
Maintenance Tips to Avoid Future Repairs
Regular maintenance significantly reduces the likelihood of needing emergency who to call for furnace repair services:
- Replace air filters monthly – Clean filters improve air quality, reduce energy consumption, and prevent damage to expensive components.
- Schedule annual professional inspections – Heater maintenance catches potential problems before they cause system failures.
- Keep vents clear – Blocked airflow forces your system to work harder, increasing wear and energy consumption.
- Install a smart thermostat – Smart thermostat installation can help prevent many furnace problems while improving comfort and efficiency.
Why Choose Professional HVAC Contractors
Professional HVAC contractors offer significant advantages when you need to know who to call for furnace repair:
- Proper diagnostic equipment helps identify problems accurately the first time
- Access to quality parts ensures repairs last longer and perform better
- Safety expertise becomes particularly important when working with gas-powered furnaces
- Warranty protection on both parts and labor provides peace of mind
AC repair services from the same contractor can provide year-round comfort solutions. Many HVAC companies service both heating and cooling systems, making them valuable partners for complete home comfort needs.
Serving the Greater New Orleans Area
Homeowners throughout the New Orleans metropolitan area can count on Duggan’s AC & Heating when they need reliable who to call for furnace repair services:
- Air Conditioning Repair New Orleans – We understand the unique challenges of historic homes and modern construction
- AC Repair Metairie – Quick response times and transparent pricing for this growing suburb
- AC Repair Belle Chasse – Quality service for outlying areas with the same dedication as urban customers
- AC Repair Gretna – Familiarity with local homes and common heating system challenges
Frequently Asked Questions
1. How do I know if I need furnace repair or replacement? Consider your furnace’s age, recent repair frequency, and current efficiency. Furnaces older than 15 years with frequent breakdowns usually benefit from replacement. If repair costs exceed 50% of replacement value, replacement typically makes more financial sense.
2. What should I do if I smell gas near my furnace? Immediately leave your home, avoid using electrical switches, and call your gas company’s emergency number. Don’t return until professionals declare your home safe. Gas leaks require immediate professional attention.
3. How often should I change my furnace filter? Replace standard filters monthly during heating season. High-efficiency filters might last three months, but check them monthly regardless. Dirty filters reduce efficiency and can damage expensive system components.
4. Why is my furnace making strange noises? Different sounds indicate various problems. Banging might suggest loose components, while squealing often indicates belt problems. Professional diagnosis determines the exact cause and appropriate solution.
5. Can I perform furnace repairs myself? Simple maintenance like filter changes and thermostat adjustments are safe DIY tasks. However, gas line work, electrical repairs, and component replacement require professional expertise for safety and warranty protection.
6. How much do typical furnace repairs cost? Simple repairs range from $100 to $300, while component replacements cost $300 to $800. Major repairs can exceed $1,000. Get multiple estimates for expensive repairs to ensure fair pricing.
7. What’s included in professional furnace maintenance? Annual maintenance typically includes filter replacement, cleaning of components, safety inspections, efficiency testing, and minor adjustments. This service helps prevent most emergency repair situations.
8. How long do furnace repairs usually take? Simple repairs often take one to two hours. Component replacement might require half a day. Complex problems can take longer, especially if special parts need ordering.
9. Do I need permits for furnace repairs? Most repairs don’t require permits, but major modifications or complete replacements often do. Professional contractors handle permit applications and inspections as part of their service.
10. What warranty should I expect on furnace repairs? Reputable contractors provide at least 90 days warranty on labor, while parts warranties vary by manufacturer. Some companies offer longer warranties that demonstrate confidence in their work quality.
Bottom Line
When your heating system fails, knowing who to call for furnace repair can make the difference between quick resolution and extended discomfort. The right contractor brings expertise, proper equipment, and safety knowledge that protects your family and property.
Don’t wait until emergency strikes to research qualified contractors in your area. Build relationships with trusted professionals through regular maintenance services, so you’ll have reliable help when urgent problems arise.
At Duggan’s AC & Heating, we understand that furnace problems never happen at convenient times. That’s why we’re committed to providing prompt, professional service when you need it most. Our experienced technicians carry the tools and parts necessary to complete most repairs on the first visit.
We also provide comprehensive AC installation and replacement services along with ongoing AC maintenance programs that keep your entire HVAC system operating efficiently year-round.
Ready to discuss your furnace repair needs? Contact Duggan’s AC & Heating today at (504) 215-7031 or visit our contact page to schedule service. Don’t let heating problems leave your family in the cold – call the professionals you can trust.